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Is your safe driving you nuts?

If you can't open your safe,

Here's What you can do

Are you in a predicament with your safe? If you cannot get your safe open, you sure are in a pickle. It’s always so unnerving and never happens at a convenient time. First off, don’t be upset. It’s frustrating, but you don’t have to let it get you down. Most of the time, when a safe fails, it stays locked. Here are some common reasons your safe isn’t opening. There are a good number of measures you can take before you have to call a safe technician.

Deactivated code. It could be that your safe won’t open because the code has been inadvertently deactivated. If that’s all it is, reset it, and it will open.

Dead batteries. Perhaps there’s enough power to work your keypad, but not enough for the bolt work to operate. If the keypad beeps and lights up as usual, you can solve the problem as soon as you replace the batteries. Choose a trustworthy brand, because off-brands lose power more than the top names.

Time delay. Does your safe have a time-delay feature? If so, you need to wait for a specified period of time (often it’s 10 to 20 minutes). After that, put the code in again, and it should work.

It went into lockout mode. If you enter too many wrong codes in a row, your safe may go into a penalty-lockout mode. Depending on what kind of keypad you have, you might hear some fast beeps. In that case, wait for about 10 to 20 minutes. After that, your safe ought to open.

The bolt work is jammed. Is the motor working to retract the bolt work, but it is still not opening? Then it’s time to bang on the door with a mallet. Or kick it. We’re not kidding. Go ahead. This will work ~ as long as you don’t pound the handle or the keypad! If you do it right, it will loosen the bolt work. Then you can try pulling the handle in the opposite direction of what you normally do, and enter the code. If you’re lucky, this will release the extra pressure on the bolt, and the handle will move properly.

The wiring is disconnected and/or damaged. The safe’s wiring could be disconnected. Maybe it requires repair. Check the wiring behind the keypad, and you’ll see if any wires are loose, kinked, or cut.

  • If it looks good, then disconnect the wire temporarily from the keypad, and take the batteries out. Wait for around 20 seconds. Then reconnect the wiring, and put the batteries back in. It should work now.
  • If you see the wiring is damaged, you must call an expert safe technician.

Are you entering the right combination, yet your safe still isn’t opening? If your safe has the traditional three-wheel combination lock (three digits) then do the following:

1 Turn the dial to the left four times, until the 1st digit of the combination aligns with the opening index. On the 4th time, stop on your number precisely.

2 Turn the dial to the right three times, until the 2nd digit of the combination aligns with the opening index. On the 3rd time, stop on your number exactly.

3 Turn the dial to the left two times, until the 3rd digit of the combination aligns with the opening index. On the 2nd time, stop spot on your number.

4 Turn the dial to the right, until it stops (around 95). If the dial doesn’t stop, then do your usual opening procedure over again, accurately dialing each digit of the combination. Bear in mind that your safe will stay locked if you stop the dial even a slight bit past any number you meant to end on.

5 To lock your combination lock again, turn the dial four complete revolutions, and be sure to stop on any number that’s not in your combination.

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What if your safe still won’t open? There is no doubt about it. You’ll need to call a professional safe technician. Do not drill your safe, or you’ll damage it irreparably!

What if the safe stays open, and won’t close? Take a look at these issues:

1 First, replace the batteries. Use only a top brand.

2 Be sure the edges of the cover are aligned. Be sure there’s no debris in the edges.

3 Confirm that the bolts aren’t damaged. See that the holes they go into are not being blocked by any debris.

4 Try “locking” your safe, even while the door’s open. If the locking mechanism is still functioning, then the problem lies elsewhere.

5 Lubricate the lock mechanism. If a spring sticks, lubrication ought to solve everything. Use the right lubricant: The lubricant needed for a combination lock is different from the graphite-based lubricant used for a keyed lock.

Did you forget the combination? You’ll need to hire a safe technician possessing the expertise and knowledge necessary to open your safe. An experienced safe technician will surely make your safe more secure than it ever was before, without doing any damage.

DON’T try to “crack” your safe! Opening safes, and correctly handling combination locks (digital or mechanical), are specialized tasks necessitating exacting precision, experience, and exceptional skill. Hire a professional with a thorough understanding of the maintenance requirements and locking methods and of today’s safes.

One misconception regarding getting your safe opened by a professional is that the safe will be damaged in the process ~ but this won’t happen if you find a legitimate, exceedingly qualified safe technician. Be skeptical of anyone claiming to have safe expertise who doesn’t have the right credentials. Choose a safe technician of integrity whom you can rely on ~ an individual who is officially licensed, duly insured, suitably bonded, thoroughly background-checked, and appropriately certified. Hire an individual who will bring the proper tools, with the sensitivity and skill with sound and touch required.

If you’re any place in Arvada, Colorado, consider hiring Locksmith Arvada CO, where you can request a free consultation anytime with a staff mobile safe technician. Get all your questions answered to your satisfaction before giving permission for work to start.


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